Benchmarking Performance Indicators For Water And Wastewater Utilities
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Utilizing the 22 performance indicators described in "Selection and Definition of Performance Indicators for Water and Wastewater Utilities," published in 2003,
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With this update to the 2005 publication "Benchmarking Indicators for Water and Wastewater Utilities: Survey Data and Analyses Report," utility managers can det
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Updated from the 2007 Survey (9781583215739), this report lets you compare your water or wastewater utility with other US utilities in 34 key areas of operation
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Based on a 1995 charter for utility quality service program (QualServe), it was recognized that benchmarks were key to improved performance. This initial projec