Benchmarking Performance Indicators for Water and Wastewater Utilities
Language: en
Pages: 324
Authors: AWWA Staff
Categories:
Type: BOOK - Published: 2011-01-12 - Publisher: American Water Works Association

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Benchmarking Performance Indicators for Water and Wastewater Utilities
Language: en
Pages: 0
Authors: Angela K. Lafferty
Categories: Benchmarking (Management)
Type: BOOK - Published: 2005 - Publisher:

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Utilizing the 22 performance indicators described in "Selection and Definition of Performance Indicators for Water and Wastewater Utilities," published in 2003,
Benchmarking Performance Indicators for Water and Wastewater Utilities 2007
Language: en
Pages: 98
Authors: QualServe
Categories: Science
Type: BOOK - Published: 2008-04-01 - Publisher: American Water Works Association

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With this update to the 2005 publication "Benchmarking Indicators for Water and Wastewater Utilities: Survey Data and Analyses Report," utility managers can det
2011 Benchmarking Performance Indicators for Water and Wastewater Utilities
Language: en
Pages: 0
Authors: Awwa (American Water Works Association)
Categories: Benchmarking (Management)
Type: BOOK - Published: 2012-12 - Publisher:

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Updated from the 2007 Survey (9781583215739), this report lets you compare your water or wastewater utility with other US utilities in 34 key areas of operation
Selection and Definition of Performance Indicators for Water and Wastewater Utilities
Language: en
Pages: 152
Authors: Patricia A. Crotty
Categories: Business & Economics
Type: BOOK - Published: 2004 - Publisher: American Water Works Association

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Based on a 1995 charter for utility quality service program (QualServe), it was recognized that benchmarks were key to improved performance. This initial projec