Benchmarking Performance Indicators For Water And Wastewater Utilities 2007
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Benchmarking Performance Indicators for Water and Wastewater Utilities 2007
Author | : QualServe |
Publisher | : American Water Works Association |
Total Pages | : 98 |
Release | : 2008-04-01 |
Genre | : Science |
ISBN | : 1613000758 |
Download Benchmarking Performance Indicators for Water and Wastewater Utilities 2007 Book in PDF, Epub and Kindle
With this update to the 2005 publication "Benchmarking Indicators for Water and Wastewater Utilities: Survey Data and Analyses Report," utility managers can determine where their utility performance resides within the industry peer group.
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Based on a 1995 charter for utility quality service program (QualServe), it was recognized that benchmarks were key to improved performance. This initial projec