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"In our global society, challenging conflicts abound in personal, business, government, and international settings. Many of these conflicts are complicated by layers of miscommunication, cultural misunderstandings, and completely different ways of looking at the world. These conflicts cannot be solved by goodwill or sincere intentions alone. In our multicultural world, we need new tools to address gaps in communication and understanding and the conflicts that flow from them. This book answers this need in groundbreaking ways that cut through complexity, replacing confusion with clarity." - book jacket.
"In our global society, challenging conflicts abound in personal, business, government, and international settings. Many of these conflicts are complicated by l
Cultural differences among members of any group-be it a multinational business team or an international family-are frequently the source of misunderstanding and
Bridging Troubled Waters is about a robust and holistic approach to resolving conflict. It begins where much of the currently accepted theory and practice in th
This fourth edition builds on the strengths of the previous editions and provides state-of-the-art knowledge about intergroup communication. It brings a strong
Multiculturalism is a prevalent worldwide societal phenomenon. Aspects of our modern life, such as migration, economic globalization, multicultural policies, an