Challenges In Conducting Qualitative Online Interviews Using Zoom During Covid 19

The COVID-19 pandemic resulted in educators making a sudden shift to a largely online modality in teaching. For educators used to studio teaching, this change would require them to adapt their teaching approaches online and adopt new teaching approaches. Using the online videoconferencing tool (i.e., Zoom) for online interviews in real-time, a small-scale exploratory study was conducted to find out how tutors shifted to teaching online and to identify emerging practices. This case examines the use of Zoom as a tool for qualitative interviews during the COVID-19 lockdown when researchers were not able to conduct face-to-face interviews. The case will highlight the methodological and practical challenges of conducting an online interview. It will also examine the ethical implications and considerations when interviews are conducted online.