Citizen Relationship Management in a One-Stop-Government Environment

Citizen Relationship Management in a One-Stop-Government Environment
Author: Thomas Trostman
Publisher:
Total Pages: 107
Release: 2002
Genre:
ISBN:

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Citizen Relationship Management in a One-Stop-Government Environment
Language: de
Pages: 107
Authors: Thomas Trostman
Categories:
Type: BOOK - Published: 2002 - Publisher:

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Citizen Relationship Management
Language: en
Pages: 268
Authors: Alexander Schellong
Categories: Customer relations
Type: BOOK - Published: 2008 - Publisher: Peter Lang

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This study explores Customer Relationship Management (CRM) in government. Based on an interdisciplinary literature review and multiple-case study design, a mode
Electronic Government and the Information Systems Perspective
Language: en
Pages: 309
Authors: Andrea Kő
Categories: Computers
Type: BOOK - Published: 2017-08-11 - Publisher: Springer

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This book constitutes the refereed proceedings of the 6th International Conference on Electronic Government and the Information Systems Perspective, EGOVIS 2017
EGovernment Program
Language: en
Pages: 96
Authors: eGovernment Program (U.S.)
Categories: Electronic government information
Type: BOOK - Published: 2002 - Publisher:

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Integrating E-Business Models for Government Solutions: Citizen-Centric Service Oriented Methodologies and Processes
Language: en
Pages: 338
Authors: Chhabra, Susheel
Categories: Computers
Type: BOOK - Published: 2009-02-28 - Publisher: IGI Global

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"The objective of this book is to examine issues and promote research initiatives in the area of effectiveness in e-government by suggesting integrated e-busine