Uncommon Service

Uncommon Service
Author: Frances X. Frei
Publisher: Harvard Business Press
Total Pages: 262
Release: 2012
Genre: Customer relations
ISBN: 1422133311

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Offers an organizational design model for service organizations, covering such topics as funding mechanisms, employee management systems, and customer management systems.


Uncommon Service
Language: en
Pages: 262
Authors: Frances X. Frei
Categories: Customer relations
Type: BOOK - Published: 2012 - Publisher: Harvard Business Press

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Offers an organizational design model for service organizations, covering such topics as funding mechanisms, employee management systems, and customer managemen
The Art of Client Service
Language: en
Pages: 191
Authors: Robert Solomon
Categories: Business & Economics
Type: BOOK - Published: 2016-03-17 - Publisher: John Wiley & Sons

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A practical guide for providing exceptional client service Most advertising and marketing people would claim great client service is an elusive, ephemeral pursu
Assessment of Client Core Issues
Language: en
Pages: 128
Authors: Richard W. Halstead
Categories: Psychology
Type: BOOK - Published: 2015-05-13 - Publisher: John Wiley & Sons

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This monograph instructs counselors on how to better recognize, understand, and treat clients’ underlying problems. The model presented helps uncover the orig
Clients for Life
Language: en
Pages: 269
Authors: Andrew Sobel
Categories: Business & Economics
Type: BOOK - Published: 2001-02-21 - Publisher: Simon and Schuster

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Finally, the book that all professionals frustrated with fleeting client loyalty and relentless price pressure have waited for—the first in-depth, guide to de
Core Assessment and Training
Language: en
Pages: 162
Authors: Jason Brumitt
Categories: Education
Type: BOOK - Published: 2010 - Publisher: Human Kinetics

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Core health prevents injuries, improves athletic performance and helps rehabilitation. Whether you are a personal trainer, strength coach or rehabilitation prof