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Communicating Emotion at Work chronicles the rich emotional experiences of employees drawn from a broad cross-section of industries and occupations. It takes a decidedly positive approach, recognizing that emotional communication is a vital and creative response to the challenges of life in complex organizations. The text introduces readers to the engaging and cross-disciplinary body of research that has emerged around organizational emotion. At the same time, each chapter is steeped in real-life emotional narratives, concrete examples, and the contemporary trends that are changing the emotional tenor of work.
Communicating Emotion at Work chronicles the rich emotional experiences of employees drawn from a broad cross-section of industries and occupations. It takes a
The modern world is forcing us to understand emotion in order to cope with new problems such as road rage and epidemic levels of depression, as well as age-old
An in-depth guide for all workers—employees, managers, and CEOs—on how to engage our emotions in the workplace to create a productive, creative, and truly w
Getting to the heart of what binds and breaks organizations: emotion, Stephen Fineman explores beyond the surface of work to the rich emotional life bubbling un
Emotion is once again at the forefront of research in social psychology and personality. The Handbook of Communication and Emotion provides a comprehensive look
