Community And Neighbour Mediation

Looks at mediation as it can be applied to resolving community and neighbourhood disputes. The book covers the history and theory of mediation practices before looking at how these can work in practice by analyzing the mediation process and examining detailed case studies. It goes on to look at the organizational structures which allow these processes to be delivered, from model structures and services to advice on recruitment and training. The book also examines practical issues such as the importance of equal opportunities in community mediation schemes, how to maintain standards and get accreditation, and how to maintain cost-effectiveness.