Creating A Customer Service Mindset
Download Creating A Customer Service Mindset full books in PDF, epub, and Kindle. Read online free Creating A Customer Service Mindset ebook anywhere anytime directly on your device. Fast Download speed and no annoying ads. We cannot guarantee that every ebooks is available!
Creating a Customer Service Mindset
Author | : Jaquie Scammell |
Publisher | : |
Total Pages | : 194 |
Release | : 2018-06-05 |
Genre | : Business & Economics |
ISBN | : 9780648238782 |
Download Creating a Customer Service Mindset Book in PDF, Epub and Kindle
Creating a customer service mindset is a book in three parts. It starts by looking at some of the best Australian businesses and their leaders with a customer service mindset. These organisations may not get as much street cred or exposure as Google, Amazon or Facebook, but they are leading the way when it comes to delivering superior customer service in the world. Next it looks at the future of work and the importance customer service and conscious leadership will have on the success of your organisation. The final part reveals the how you can instil a customer service mindset throughout your organisation by teaching them how to adopt a continuum of behaviours. The catch is that you, as a leader, have to adopt these behaviours, which will impact your employees performance, which in turn, impacts your customer interactions and loyalty, and then enhances your whole organisation.
Creating a Customer Service Mindset Related Books
Pages: 194
Pages: 134
Pages: 118
Pages: 99
Pages: 176