Customer Experience Management
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Customer Experience Management
| Author | : Nihat Tavşan |
| Publisher | : Tasora Books |
| Total Pages | : 300 |
| Release | : 2018-05-07 |
| Genre | : Business & Economics |
| ISBN | : 9781934690956 |
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We are passing through a paradigm shift and surviving in this upcoming paradigm doesn't seem possible through traditional marketing and management strategies. Today being brand is not a privilege any more, there are dozens of reliable brands almost in every industry. But still businesses need to differentiate and outperform the competition but how?
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Organizations that want to deliver required outcomes can do so by shifting gears from traditional 'command and control tactics', to a more collaborative way of
