Customer Experience Management for Water Utilities

Customer Experience Management for Water Utilities
Author: Peter Prevos
Publisher:
Total Pages: 196
Release: 2018
Genre: Water utilities
ISBN: 9781780408897

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Customer Experience Management for Water Utilities
Language: en
Pages: 196
Authors: Peter Prevos
Categories: Water utilities
Type: BOOK - Published: 2018 - Publisher:

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Customer Experience Management for Water Utilities
Language: en
Pages: 220
Authors: Peter Prevos
Categories: Science
Type: BOOK - Published: 2017-10-15 - Publisher: IWA Publishing

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Customer Experience Management for Water Utilities presents a practical framework for water utilities to become more focussed on their customers. This framework
Service Excellence
Language: en
Pages: 207
Authors: Ruth N. Bolton
Categories: Business & Economics
Type: BOOK - Published: 2016-04-18 - Publisher: Business Expert Press

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The Customer Experience is the sensory, cognitive, emotional, social and behavioral dimensions of all activities that connect the customer and the organization
Serviceworks
Language: en
Pages: 80
Authors: American Water Works Association
Categories: Customer services
Type: BOOK - Published: 1993-06-01 - Publisher:

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Focus First on Service
Language: en
Pages: 88
Authors: AWWA Staff
Categories: Water utilities
Type: BOOK - Published: 2011-01-12 - Publisher: American Water Works Association

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This manual serves as both a strategic training experience and a tool for achieving quality customer service at your water utility. Topics covered include commu