Customer Knowledge Management: People, Processes, and Technology

Customer Knowledge Management: People, Processes, and Technology
Author: Al-Shammari, Minwir
Publisher: IGI Global
Total Pages: 386
Release: 2009-03-31
Genre: Computers
ISBN: 1605662593
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"This book introduces an integrated approach to analyzing and building customer knowledge management (CKM) synergy from distinctive core advantages found in key organizational elements"--Provided by publisher.


Customer Knowledge Management: People, Processes, and Technology
Language: en
Pages: 386

Customer Knowledge Management: People, Processes, and Technology

Authors: Al-Shammari, Minwir
Categories: Computers
Type: BOOK - Published: 2009-03-31 - Publisher: IGI Global

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"This book introduces an integrated approach to analyzing and building customer knowledge management (CKM) synergy from distinctive core advantages found in key
Aligning People, Process and Technology in Knowledge Management
Language: en
Pages: 140

Aligning People, Process and Technology in Knowledge Management

Authors: Stephanie Barnes
Categories: Knowledge management
Type: BOOK - Published: 2011 - Publisher:

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Encyclopedia of Knowledge Management, Second Edition
Language: en
Pages: 1652

Encyclopedia of Knowledge Management, Second Edition

Authors: Schwartz, David
Categories: Computers
Type: BOOK - Published: 2010-07-31 - Publisher: IGI Global

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Knowledge Management has evolved into one of the most important streams of management research, affecting organizations of all types at many different levels. T
Customer Knowledge Management
Language: en
Pages: 152

Customer Knowledge Management

Authors: Silvio Wilde
Categories: Business & Economics
Type: BOOK - Published: 2011-01-04 - Publisher: Springer Science & Business Media

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Managing and transferring knowledge - at the right time, in the right place and with the right quality for customers - enables companies to survive in times of
Knowledge Management in Emerging Economies: Social, Organizational and Cultural Implementation
Language: en
Pages: 424

Knowledge Management in Emerging Economies: Social, Organizational and Cultural Implementation

Authors: Al-Shammari, Minwir
Categories: Business & Economics
Type: BOOK - Published: 2010-09-30 - Publisher: IGI Global

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Knowledge Management in Emerging Economies: Social, Organizational and Cultural Implementation seeks focuses on knowledge management theoretical models and empi