Designing and Delivering Superior Customer Value

Designing and Delivering Superior Customer Value
Author: Art Weinstein
Publisher: CRC Press
Total Pages: 338
Release: 2020-03-25
Genre: Business & Economics
ISBN: 1000083454

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First Published in 1999, this book stresses the service aspects of an organization - especially customer service, marketing, and organizational responsiveness, and how to create and provide outstanding customer value to the target market(s).


Designing and Delivering Superior Customer Value
Language: en
Pages: 338
Authors: Art Weinstein
Categories: Business & Economics
Type: BOOK - Published: 2020-03-25 - Publisher: CRC Press

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First Published in 1999, this book stresses the service aspects of an organization - especially customer service, marketing, and organizational responsiveness,
Superior Customer Value
Language: en
Pages: 230
Authors: Art Weinstein
Categories: Business & Economics
Type: BOOK - Published: 2018-12-07 - Publisher: Routledge

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Superior Customer Value is a state-of-the-art guide to designing, implementing and evaluating a customer value strategy in service, technology and information-b
Superior Customer Value
Language: en
Pages: 323
Authors: Art Weinstein
Categories: Business & Economics
Type: BOOK - Published: 2012-02-24 - Publisher: CRC Press

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A customer-centric culture provides focus and direction for the organization, ensuring that exceptional value will be offered to customers — this, in turn, re
Superior Customer Value in the New Economy
Language: en
Pages: 406
Authors: Simon Ang
Categories: Business & Economics
Type: BOOK - Published: 2004-05-27 - Publisher: CRC Press

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Great companies consistently meet and exceed customer desires. Superior Customer Value in the New Economy: Concepts and Cases, Second Edition offers a blueprint
Mastering Customer Value Management
Language: en
Pages: 372
Authors: Ray Kordupleski
Categories: Consumer satisfaction
Type: BOOK - Published: 2003 - Publisher: Customer Value Management I

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There is an emerging art and science of customer value management that is proving its worth inincreased market share and shareholder value for the companies tha