Designing The Best Call Center For Your Business
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Designing the Best Call Center for Your Business, 2nd Edition
| Author | : Brendan B. Read |
| Publisher | : Elsevier |
| Total Pages | : 385 |
| Release | : 2005-01-02 |
| Genre | : Computers |
| ISBN | : 0080494412 |
Download Designing the Best Call Center for Your Business, 2nd Edition Book in PDF, Epub and Kindle
Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups; f This revised and expanded edition examines all key aspects of opening and expanding a live agent call center.
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