Drews Rules A Guide To Customer Service
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Drew's Rules: A Guide to Customer Service
Author | : Daryl Drew |
Publisher | : Lulu.com |
Total Pages | : 92 |
Release | : 2010-10-02 |
Genre | : Business & Economics |
ISBN | : 0557702097 |
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Drew's Rules: A Guide to Providing Good Customer Service highlights the importance of good customer service skills. It is a unique survey of the author's career in customer service, and is saturated with rules on how to effectively engage customers. By reading this book, you can learn skills that helped make the author great in his profession.
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