Employees First, Customers Second
Language: en
Pages: 210
Authors: Vineet Nayar
Categories: Business & Economics
Type: BOOK - Published: 2010 - Publisher: Harvard Business Press

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Imagine a management philosophy based not upon serving a company's customers, but on serving the company's employees. Vineet Nayar, CEO of HCL Technologies in I
Employees First, Customers Second
Language: en
Pages: 209
Authors: Vineet Nayar
Categories: Business & Economics
Type: BOOK - Published: 2010-06-08 - Publisher: Harvard Business Press

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One small idea can ignite a revolution just as a single matchstick can start a fire. One such idea—putting employees first and customers second—sparked a re
Employees First, Customers Second
Language: en
Pages: 0
Authors: Vineet Nayar
Categories: Corporate culture
Type: BOOK - Published: 2010 - Publisher:

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One small idea can ignite a revolution just as a single matchstick can start a fire. One such idea, putting employees first and customers second, sparked a revo
Empowered
Language: en
Pages: 272
Authors: Josh Bernoff
Categories: Business & Economics
Type: BOOK - Published: 2010-09-14 - Publisher: Harvard Business Press

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It's the new normal. Now all of your employees are Twittering away and friending clients on Facebook. Not to mention customers--who feel obligated to update you
Do the Right Thing
Language: en
Pages: 284
Authors: James F. Parker
Categories: Business & Economics
Type: BOOK - Published: 2007-11-29 - Publisher: Pearson Prentice Hall

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The #1 Principle of Sustainable Business Success Is Simpler Than You Think “Do the Right Thing is about how any company can stay true to its soul. Jim Parker�