Evaluation Of Reference Services
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Evaluating Reference Services
| Author | : Jo Bell Whitlatch |
| Publisher | : American Library Association |
| Total Pages | : 236 |
| Release | : 2000-08 |
| Genre | : Language Arts & Disciplines |
| ISBN | : 9780838907870 |
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With this handy new guidebook, reference luminary Jo Bell Whitlatch outlines practical methods for evaluating and delivering excellent reference service to the technology-savvy library user of today.
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