Exploring The Power Of Electronic Word Of Mouth In The Services Industry
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Exploring the Power of Electronic Word-Of-Mouth in the Services Industry
Author | : Hans Ruediger Kaufmann |
Publisher | : |
Total Pages | : |
Release | : 2019-08 |
Genre | : Internet advertising |
ISBN | : 9781522585763 |
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"This book examines the importance and the effective utilization of eWOM content for the positioning of products and services that illustrate the value of user generated content for influencing customer decision making in diverse business sectors"--
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