Focus First On Service
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Focus First on Service
| Author | : AWWA Staff |
| Publisher | : American Water Works Association |
| Total Pages | : 88 |
| Release | : 2011-01-12 |
| Genre | : Water utilities |
| ISBN | : 1613000650 |
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This manual serves as both a strategic training experience and a tool for achieving quality customer service at your water utility. Topics covered include communication strategies, automated technologies, complaint resolution, managing conflict, and more. It's informative and easy to understand format allow for quick results.
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