Great Customer Connections
Language: en
Pages: 262
Authors: Richard S. Gallagher
Categories: Business & Economics
Type: BOOK - Published: 2006 - Publisher: Amacom Books

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"To provide the ultimate in customer service, every member of the service team needs to turn customer interactions into "peak experiences." Filled with effectiv
Customer Connections
Language: en
Pages: 290
Authors: Robert Edwin Wayland
Categories: Business & Economics
Type: BOOK - Published: 1997 - Publisher: Harvard Business Press

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Management consultants in highly successful separate firms, Wayland and Cole collaborate to offer a comprehensive system for putting customer relationships at t
Igniting Customer Connections
Language: en
Pages: 256
Authors: Andrew Frawley
Categories: Business & Economics
Type: BOOK - Published: 2014-10-27 - Publisher: John Wiley & Sons

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A new data-driven approach to building customer relationships that fuel sustainable business growth Igniting Customer Connections explores how organizations of
The Science of Customer Connections
Language: en
Pages: 226
Authors: Jim Karrh
Categories: Business & Economics
Type: BOOK - Published: 2019-09-01 - Publisher: Red Wheel/Weiser

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Engaging, practical, and immediately useful for any business and its messengers on how to talk about their business and connect with their customers. The vast m
Moments of Magic
Language: en
Pages: 80
Authors: Shep Hyken
Categories: Business & Economics
Type: BOOK - Published: 1993 - Publisher: Shepard Presentations, LLC

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