How To Kick Your Customer Service Up A Notch
Download How To Kick Your Customer Service Up A Notch full books in PDF, epub, and Kindle. Read online free How To Kick Your Customer Service Up A Notch ebook anywhere anytime directly on your device. Fast Download speed and no annoying ads. We cannot guarantee that every ebooks is available!
How to Kick Your Customer Service Up a Notch
Author | : Rosanne D'Ausilio |
Publisher | : Purdue University Press |
Total Pages | : 154 |
Release | : 2007-08 |
Genre | : Business & Economics |
ISBN | : 9780977236015 |
Download How to Kick Your Customer Service Up a Notch Book in PDF, Epub and Kindle
Rosanne Daâ'¬Ausilio, Ph.D., is revealing the secrets aâ'¬ the secrets about stellar customer service. She knows great customer relationships begin with people, process, and technology. But Rosanne divulges the details, too aâ'¬ the insider tips you need to know to vault your customer service up a notch and give your organization the edge over the competition. Rosanne has spent her career looking at the call center industry. When she speaks, her words carry wisdom and value. Her comments are clear and practical. And you get her best 101 tips from aâ'¬Å"One Question for Your Customeraâ'¬Â to aâ'¬Å"Thinking Trapsaâ'¬Â to aâ'¬Å"Employee Accountability.aâ'¬Â If you donaâ'¬t have Rosanneaâ'¬s tips on your desk, you donaâ'¬t have top notch customer service at your company.
How to Kick Your Customer Service Up a Notch Related Books
Pages: 154
Pages: 146
Pages: 197
Pages: 220
Pages: 96