Knowledge Driven Service Innovation And Management It Strategies For Business Alignment And Value Creation
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Knowledge Driven Service Innovation and Management: IT Strategies for Business Alignment and Value Creation
Author | : Chew, Eng K. |
Publisher | : IGI Global |
Total Pages | : 620 |
Release | : 2012-11-30 |
Genre | : Business & Economics |
ISBN | : 1466625139 |
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"This book provides a comprehensive collection of research and analysis on the principles of service, knowledge and organizational capabilities, clarifying IT strategy procedures and management practices and how they are used to shape a firm's knowledge resources"--Provided by publisher.
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