Managing Challenging Clients
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Managing Challenging Clients
| Author | : A. Oade |
| Publisher | : Palgrave Macmillan |
| Total Pages | : 192 |
| Release | : 2011-10-31 |
| Genre | : Business & Economics |
| ISBN | : 9780230238428 |
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Do you need to deliver an effective service to challenging and unreasonable internal or external clients? Do you worry that you'll lose business or take a reputational hit if you don't do so well enough? This book introduces a valuable set of tools through which to build, maintain and manage your client-facing relationships.
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