Managing Customers as Investments

Managing Customers as Investments
Author: Sunil Gupta
Publisher: Wharton School Pub
Total Pages: 205
Release: 2005-01-01
Genre: Business & Economics
ISBN: 9780131428959

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Linking customer lifetime value to business value, powerful techniques for both executives and investors.


Managing Customers as Investments
Language: en
Pages: 205
Authors: Sunil Gupta
Categories: Business & Economics
Type: BOOK - Published: 2005-01-01 - Publisher: Wharton School Pub

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Linking customer lifetime value to business value, powerful techniques for both executives and investors.
Managing Customers As Investments: The Strategic Value Of Customers In The Long Run
Language: en
Pages:
Authors: Gupta
Categories:
Type: BOOK - Published: - Publisher:

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Customer Relationship Management
Language: en
Pages: 399
Authors: V. Kumar
Categories: Business & Economics
Type: BOOK - Published: 2012-04-30 - Publisher: Springer Science & Business Media

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Customer relationship management (CRM) as a strategy and as a technology has gone through an amazing evolutionary journey. The initial technological approach wa
Managing Customers for Profit
Language: en
Pages: 317
Authors: V. Kumar
Categories: Business & Economics
Type: BOOK - Published: 2008-01-10 - Publisher: Prentice Hall Professional

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“This is a milestone book in marketing. Most companies claim they are focused on customers, but even those who are, probably do not take a scientific approach
Managing Projects as Investments
Language: en
Pages: 252
Authors: Stephen A. Devaux
Categories: Business & Economics
Type: BOOK - Published: 2014-09-18 - Publisher: CRC Press

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Due to a lack of appreciation of the true economic identity of projects, techniques and metrics that could hugely improve project selection and performance are