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The Microsoft Certified Desktop Support Technician (MCDST) certification is used by technicians to prove their Windows XP troubleshooting skills. It is used by many new technicians to break into the field and by some to improve their marketability as a Help Desk technician. The two exams used to get this certification (70-271 & 70-272) cover a wide set of objectives that can be difficult for even seasoned technicians to cover on their own. How do they ensure that they are ready for the tests? This book is designed to help testing candidates focus on their weak areas by presenting questions on each area covered by the tests. With this knowledge, candidates can use their time more efficiently in preparing for each exam.
The Microsoft Certified Desktop Support Technician (MCDST) certification is used by technicians to prove their Windows XP troubleshooting skills. It is used by
Here's the book you need to prepare for Microsoft's new MCDST exams—70-271: Supporting Users and Troubleshooting a Microsoft XP Operating System; and 70-272:
If you're seeking MCDST certification, here's the book you need to prepare for Exam 70-271, Supporting Users and Troubleshooting a Microsoft XP Operating System
Assess your readiness for CompTIA A+ Exams 220-801 and 220-802—and quickly identify where you need to focus and practice. This practical, streamlined guide wa
This self-study exam preparation guide for the MCDST Microsoft Certified Desktop Support Technician certification exam contains everything you need to test your