Oakland On Quality Management
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Language: en
Pages: 479
Pages: 479
Type: BOOK - Published: 2012-05-04 - Publisher: Routledge
'Oakland on the New Quality Management' shows managers how to implement a Total Quality Management strategy throughout all activities and thereby achieve top qu
Language: en
Pages: 480
Pages: 480
Type: BOOK - Published: 1996 - Publisher: Routledge
Total Quality Management (TQM) is structured around a five part model, with the core of the model being the customer-supplier interface. This book includes case
Language: en
Pages: 312
Pages: 312
Type: BOOK - Published: 1994 - Publisher: Butterworth-Heinemann
Written to accompany the best-selling title, Total Quality Management, this book of cases draws together a variety of international examples from a diversity of
Language: en
Pages: 801
Pages: 801
Type: BOOK - Published: 2014-04-24 - Publisher: Routledge
The notion of "Quality" in business performance has exploded since the publication of the first edition of this classic text in 1989. Today there is a plethora
Language: en
Pages: 111
Pages: 111
Type: BOOK - Published: 2013-04-03 - Publisher: Routledge
Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with im
