Operations Management In The Hospitality Industry
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Operations Management in the Hospitality Industry
Author | : Peter Szende |
Publisher | : Emerald Group Publishing |
Total Pages | : 220 |
Release | : 2021-06-10 |
Genre | : Business & Economics |
ISBN | : 1838675434 |
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From restaurants to resorts, the hospitality industry demands strong operations management to delight guests, develop employees, and deliver financial returns. This introductory textbook provides students with fundamental techniques and tools to analyse and improve operational capabilities of any hospitality organization.