Operations Management in the Hospitality Industry

Operations Management in the Hospitality Industry
Author: Peter Szende
Publisher: Emerald Group Publishing
Total Pages: 220
Release: 2021-06-10
Genre: Business & Economics
ISBN: 1838675434

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From restaurants to resorts, the hospitality industry demands strong operations management to delight guests, develop employees, and deliver financial returns. This introductory textbook provides students with fundamental techniques and tools to analyse and improve operational capabilities of any hospitality organization.