Quality Management For Organizational Excellence Introduction To Total Quality
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Quality Management
Author | : David L. Goetsch |
Publisher | : Prentice Hall |
Total Pages | : 814 |
Release | : 2006 |
Genre | : Employee empowerment |
ISBN | : 9780131971349 |
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An instructor's manual and a set of PowerPoint transparencies are available to supplement the text.
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About the Book: Quality is key to the competitive advantage in today's business environment. In this book, the term Quality has been interpreted in its broader