Systems Thinking in the Public Sector

Systems Thinking in the Public Sector
Author: John Seddon
Publisher: Triarchy Press
Total Pages: 188
Release: 2008-04-11
Genre: Business & Economics
ISBN: 1908009330

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In this much-talked-about book, John Seddon dissects the changes that have been made in a range of services, including housing benefits, social care and policing. His descriptions beggar belief, though they would be funnier if it wasn't our money that was being wasted.