Systems Thinking In The Public Sector
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Systems Thinking in the Public Sector
Author | : John Seddon |
Publisher | : Triarchy Press |
Total Pages | : 188 |
Release | : 2008-04-11 |
Genre | : Business & Economics |
ISBN | : 1908009330 |
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In this much-talked-about book, John Seddon dissects the changes that have been made in a range of services, including housing benefits, social care and policing. His descriptions beggar belief, though they would be funnier if it wasn't our money that was being wasted.