Tales Of Knock Your Socks Off Service
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Tales of Knock Your Socks Off Service
| Author | : Kristin Anderson |
| Publisher | : Amacom |
| Total Pages | : 212 |
| Release | : 1998 |
| Genre | : Business & Economics |
| ISBN | : 9780814479711 |
Download Tales of Knock Your Socks Off Service Book in PDF, Epub and Kindle
The 10th book in the "Knock Your Socks Off Service" series tells tales (101 of them) of memorable customer service, customer service heroes, and service providers who have gone "above and beyond" for their customers. With its humor, pragmatic observations, and stories, anyone at any service level will get a kick out this book.
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Language: en
Pages: 212
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"Today's customers demand service that isn't just beyond the norm, but makes its mark in their minds and in their hearts. Completely updated with the latest res
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Written in the same accessible and humorous style that made this book a classic, this title features brand-new chapters on important topics such as understandin
