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This volume documents the Second International Conference on Human Services Information Technology Applications (HUSITA-2), held in New Brunswick, New Jersey, June 1991. Following the keynote presentations are introduced sections covering health care/mental health, aging/disabilities/rehabilitation, substance abuse, family/children, community applications, instruction/education, government support for computerization, expert systems and their applications, administration/management, and ethics and societal issues. Includes a glossary of terms. Also published as Computers in Human Services, v.9, nos.1/2/3/4, 1993. Annotation copyright by Book News, Inc., Portland, OR
This volume documents the Second International Conference on Human Services Information Technology Applications (HUSITA-2), held in New Brunswick, New Jersey, J
The moment of truth-that instant when consumers experience and judge service quality-is often a deciding factor in business success. Designing Service Excellenc
For undergraduate and graduate services marketing courses. The fundamentals of services marketing presented in a strategic marketing framework. Organized around
The Internet and Technology for the Human Services is a highly accessible guide that take human services students and professionals through the process of prepa
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