The Mediator's Toolkit

The Mediator's Toolkit
Author: Gerry O'Sullivan
Publisher: New Society Publishers
Total Pages: 257
Release: 2018-09-18
Genre: Law
ISBN: 1771422866

Download The Mediator's Toolkit Book in PDF, Epub and Kindle

“Dives deep into the psychology of information and emotion in conflict situations . . . Highly recommended for facilitators and negotiators as well as mediators.” —Jennifer Beer, author of The Mediator’s Handbook and negotiation instructor at Wharton School, University of Pennsylvania Knowing how to formulate and ask incisive questions to get to the core of a conflict, challenge entrenched thinking, and shift perspectives is the key to successful conflict resolution. The Mediator’s Toolkit employs the author’s powerful “S Questions Model” to provide readers with the skills and tools to do just that. It addresses four dimensions of successful questions for mediation: the subject matter dimension, the structure dimension, the information-seeking dimension, and the shifting thinking dimension. The toolkit clearly explains: The theory behind each question type, including exploration of relevant neuroscience and psychology The purpose of different types of questions How the questions work When to use different types of questions How to build and apply questions to mediation in a non-threatening way This essential practical guide will radically sharpen, focus, and improve the questioning skills of qualified mediators, students, lecturers, trainers, and those using questions to challenge and effect change, in any context.


The Mediator's Toolkit
Language: en
Pages: 257
Authors: Gerry O'Sullivan
Categories: Law
Type: BOOK - Published: 2018-09-18 - Publisher: New Society Publishers

GET EBOOK

“Dives deep into the psychology of information and emotion in conflict situations . . . Highly recommended for facilitators and negotiators as well as mediato
Mastering Mediation
Language: en
Pages: 0
Authors: Lynn Duryee
Categories: Compromise (Law)
Type: BOOK - Published: 2012 - Publisher:

GET EBOOK

What can a mediator do when negotiations stall? How can a mediator help participants reach the finish line? How should a mediator best respond when the parties
The Mediator's Handbook
Language: en
Pages: 210
Authors: Jennifer Beer
Categories: Business & Economics
Type: BOOK - Published: 2012-11-13 - Publisher: New Society Publishers

GET EBOOK

A standard model for effective mediation and conflict resolution, now in an updated fourth edition, can be used in diverse environments. Original.
DIY Mediation
Language: en
Pages: 232
Authors: Marc Reid
Categories: Business & Economics
Type: BOOK - Published: 2016-09-15 - Publisher: Troubador Publishing Ltd

GET EBOOK

“If every HR professional were to read this book and apply what they learnt I’d be out of a job – and I’d be happy. Why? Because workplace conflict woul
Mediation Career Guide
Language: en
Pages: 0
Authors: Forrest S. Mosten
Categories: Family & Relationships
Type: BOOK - Published: 2001-09-24 - Publisher: Jossey-Bass

GET EBOOK

In this definitive guide, Forrest Mosten--an internationallyrecognized mediation expert--helps would-be mediators answer thecritical question "Do I have the val