The Service Culture Handbook
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Service Failure
| Author | : Jeff Toister |
| Publisher | : AMACOM/American Management Association |
| Total Pages | : 210 |
| Release | : 2013 |
| Genre | : Business & Economics |
| ISBN | : 0814431992 |
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What causes poor customer service? You might be surprised.
Service Failure Related Books
Language: en
Pages: 210
Pages: 210
Type: BOOK - Published: 2013 - Publisher: AMACOM/American Management Association
What causes poor customer service? You might be surprised.
Language: en
Pages: 219
Pages: 219
Type: BOOK - Published: 2019-03-15 - Publisher: Toister Performance Solutions
Are you endlessly trying to improve your employees' customer service skills, but getting so-so results? There may be a culprit that you've never considered.Rath
Language: en
Pages: 240
Pages: 240
Type: BOOK - Published: 2013-09-03 - Publisher: Greenleaf Book Group
You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business—in any market and any economy. Renowned customer experien
Language: en
Pages: 212
Pages: 212
Type: BOOK - Published: 2003-06 - Publisher:
Foreword by Michael D. Eisner. All organisations drive towards the same goal - how best to serve their customers. Walt Disney World has always enjoyed a reputat
Language: en
Pages: 241
Pages: 241
Type: BOOK - Published: 2020-01-14 - Publisher: HarperCollins Leadership
The ultimate guide to transforming your customer service, company culture, and customer experience, endorsed by all the top names in the field. Great customer s
