The Small Business Guide To Social Crm
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If you want to effectively manage and build your customer base to drive your business forward, this book will provide you with the knowledge and strategies you
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Type: BOOK - Published: 2015 - Publisher: Pearson Education
Social CRM is already enabling innovative companies to engage customers through powerfully effective two-way dialogues, and to build customer-centric strategies
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Type: BOOK - Published: 2013-05-17 - Publisher: John Wiley & Sons
Discover great ways to engage your customers through the social web Social CRM is an evolving tool to help you engage your customers, interact with them, and de
Language: en
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The present study explored the effect social customer relationship management (CRM) on. Small businesses typically have limited resources and thus use an inform
Language: en
Pages: 306
Pages: 306
Type: BOOK - Published: 2011-08-16 - Publisher: McGraw Hill Professional
"The social customer is your NEW customer. And if you don’t recognize it, they will be someone else’s new customer. Adam Metz presents a clear, concise game
