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Offering a model, an implementing strategy, as well as traditional and nontraditional methods for the successful enhancement and maintenance of quality, this work establishes a rationale for the continuation of Total Quality Management (TQM) in all organizations. It considers leading quality-related topics, such as unusual charts, supplier-organization-customer relationships, customer needs and expectations, instructional design, adult learning, advanced quality planning, and reliability.
Offering a model, an implementing strategy, as well as traditional and nontraditional methods for the successful enhancement and maintenance of quality, this wo
Written for practitioners and students with an engineering background, this book bridges the gap between their understanding of the techniques of quality contro
This Book Covers All Aspects Of Total Quality Management(Tqm). It Provides Not Only The Principles And Practices But Also The Tools And Techniques. It Ensures T
Organisations are now focused on total customer satisfaction. However there is a lack of understanding the requirements and the customer needs. Total Quality Ma
Presenting sufficient theory to ensure a sound understanding of basic concepts, this text provides a fundamental, yet comprehensive exploration of total quality
