Tqm In The Service Sector
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TQM in the Service Sector
Author | : R.P. Mohanty & R.R. Lakhe |
Publisher | : Jaico Publishing House |
Total Pages | : 401 |
Release | : 2008-02-01 |
Genre | : Business & Economics |
ISBN | : 8172249535 |
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The service sector contributes to the economy by absorbing surplus labor released from the agriculture and manufacturing sectors due to automations. It plays a positive role in maintaining economic stability. This sector covers many organizations such as health-care, education, banking, municipalities,etc. This book is about understanding TQM concepts and applications in the service sector.
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