Using People Skills in Training and Development

Using People Skills in Training and Development
Author: Leslie Rae
Publisher: Kogan Page Publishers
Total Pages: 258
Release: 1998
Genre: Business & Economics
ISBN: 9780749425753

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This is a vital guide to developing and honing 'people skills' in training and staff development. With detailed guidance on analysing human behaviour the book also includes techniques for interviewing, team operation, coaching and mentoring.