Implementing Virtual Reference Services

Implementing Virtual Reference Services
Author: Beth Thomsett-Scott
Publisher: American Library Association
Total Pages: 171
Release: 2013-02-07
Genre: Language Arts & Disciplines
ISBN: 1555708994

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Social web technologies present an often confusing array of options for answering user reference questions. Applying 20 years’ experience as a reference librarian working through the development of virtual reference and the integration of new tools and technologies into the industry, Thomsett-Scott lays out how libraries are using vendor...


Implementing Virtual Reference Services
Language: en
Pages: 171
Authors: Beth Thomsett-Scott
Categories: Language Arts & Disciplines
Type: BOOK - Published: 2013-02-07 - Publisher: American Library Association

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Social web technologies present an often confusing array of options for answering user reference questions. Applying 20 years’ experience as a reference libra
Virtual Reference Services
Language: en
Pages: 214
Authors: Stacey Kimmel
Categories: Language Arts & Disciplines
Type: BOOK - Published: 2003-09-10 - Publisher: CRC Press

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A state-of-the-art guide to virtual reference services! This essential book provides a snapshot of virtual reference (VR) services in all kinds of library setti
Digital Reference Services
Language: en
Pages: 277
Authors: Linda S Katz
Categories: Computers
Type: BOOK - Published: 2013-10-31 - Publisher: Routledge

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Extensive data on the theoretical and practical aspects of electronic reference services! Digital Reference Services provides an overview of electronic referenc
The Virtual Reference Experience
Language: en
Pages: 324
Authors: R. David Lankes
Categories: Language Arts & Disciplines
Type: BOOK - Published: 2004 - Publisher:

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Virtual reference-today's fastest-expanding library service-raises many complex policy and implementation questions. Unfortunately, this service is in an early
Going Live
Language: en
Pages: 198
Authors: Steve Coffman
Categories: Language Arts & Disciplines
Type: BOOK - Published: 2003-05-08 - Publisher: American Library Association

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Chapter One, Reference: The First One Hundred Years ; Chapter Two, Getting Started: Designing Virtual Reference Systems ; Chapter Three, Managing Virtual Refere