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One hundred eleven people lost their lives after United Airlines Flight 232 crash landed in Sioux City, Iowa. The engine which failed was made by General Electric Aircraft Engines, where Fred Herzner was an engineer. And so began Herzner's long and painful journey into the impact of doomsday events and the chain of events that lead up to them. Herzner offers six factors that happen when the chain goes unbroken--values, culture, goals, measurements, perception of risk, and organizational complexity. He then lays out six principles to follow so you won't have to answer the same questions he did: What did we know? What did we do?
One hundred eleven people lost their lives after United Airlines Flight 232 crash landed in Sioux City, Iowa. The engine which failed was made by General Electr
Britain's most famous mathematician takes us to the edge of knowledge to show us what we cannot know. Is the universe infinite? Do we know what happened before
"The world's leading expert on the unconscious mind reveals the hidden mental processes that secretly govern every aspect of our behavior. For more than three d
Thomas Gilovich offers a wise and readable guide to the fallacy of the obvious in everyday life. When can we trust what we believe—that "teams and players hav
Psychiatrist Ludwig weaves insights from in-depth interviews with 21 biographers with observations from his own practice to investigate the mechanisms by which
