Why Pride Matters More Than Money
Language: en
Pages: 227
Authors: Jon R. Katzenbach
Categories: Business & Economics
Type: BOOK - Published: 2003-03-11 - Publisher: Crown Currency

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The book that turns our understanding of motivation on its head . . . and shows why most companies get it wrong. There are few people with more experience and a
Tourism and Hospitality Marketing
Language: en
Pages: 639
Authors: Simon Hudson
Categories: Business & Economics
Type: BOOK - Published: 2009-05-12 - Publisher: SAGE

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With over 70 global case studies and vignettes, this textbook covers all the key marketing principles applied to tourism and hospitality, showing how these conc
Leading Outside the Lines
Language: en
Pages: 240
Authors: Jon R. Katzenbach
Categories: Business & Economics
Type: BOOK - Published: 2010-04-19 - Publisher: John Wiley & Sons

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An all-new approach to understanding the (in)formal connections of an organization From the bestselling coauthor of the business classic The Wisdom of Teams com
Customer Service for Hospitality and Tourism
Language: en
Pages: 325
Authors: Simon Hudson
Categories: Business & Economics
Type: BOOK - Published: 2022-03-20 - Publisher: Goodfellow Publishers Ltd

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A fully updated new edition of this bestselling text that explains not only the theory behind the importance of customer service but also acts as a guidebook fo
The Optimism Advantage
Language: en
Pages: 226
Authors: Terry L. Paulson
Categories: Business & Economics
Type: BOOK - Published: 2010-03-22 - Publisher: John Wiley & Sons

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Sharpen your skills and shape attitudes to achieve high levels of success personally and professionally The Optimism Advantage offers tangible, proven technique