Winning At Social Customer Care
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Winning at Social Customer Care
Author | : Dan Gingiss |
Publisher | : Createspace Independent Publishing Platform |
Total Pages | : 0 |
Release | : 2017-03-08 |
Genre | : Internet advertising |
ISBN | : 9781542732383 |
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"Social media has changed customer service forever by shifting power from brands to consumers, requiring a different way of thinking about the customer experience. This book teaches you how top brands are "winning" at customer service in social media, and provides the tools to do the same at your company."--
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