42 Rules for Outsourcing Your Call Center

42 Rules for Outsourcing Your Call Center
Author: Geoffrey A. Best
Publisher: Happy About
Total Pages: 140
Release: 2011-09-29
Genre: Business & Economics
ISBN: 1607730693

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Annotation A foundation for anyone considering outsourcing their call center, this volume provides a path for companies outsourcing their first call center with a logical sequence of steps for moving an existing operation to an outsourced organization.