Analysis On The Dimensions Of Emotional Intelligence Managers In An Industry Of Governmental Service In Puerto Rico

Doctoral Thesis / Dissertation from the year 2007 in the subject Psychology - Intelligence and Learning Psychology, grade: 3.95, , course: Psychology, language: English, abstract: This study analyses emotional intelligence with special regard to leadership. Emotions are a mood that is characterized by an organic commotion, product of an external situation, and that can be translated in gestures, laughter or weeping. All the emotions are, in essence, impulses to act. For Freytes, it is what causes that we approach or we move away to a certain person or circumstance. We induce this way, because using the emotions helps to understand our position, the relation with the world and to respond of adaptive form. Palmer reveals that this notion is the fundamental reason of a vision that considers to the emotions like motives forces that adapt in an approach of cognition activities and by consequence it is the impetus for the development of construct of emotional intelligence.