Designing and Delivering Superior Customer Value

Designing and Delivering Superior Customer Value
Author: Art Weinstein
Publisher: CRC Press
Total Pages: 338
Release: 2020-03-25
Genre: Business & Economics
ISBN: 1000083454

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First Published in 1999, this book stresses the service aspects of an organization - especially customer service, marketing, and organizational responsiveness, and how to create and provide outstanding customer value to the target market(s).


Designing and Delivering Superior Customer Value
Language: en
Pages: 338
Authors: Art Weinstein
Categories: Business & Economics
Type: BOOK - Published: 2020-03-25 - Publisher: CRC Press

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First Published in 1999, this book stresses the service aspects of an organization - especially customer service, marketing, and organizational responsiveness,
Value-Based Marketing for Bottom-Line success
Language: en
Pages: 266
Authors: J. Nicholas DeBonis
Categories: Business & Economics
Type: BOOK - Published: 2002-11-22 - Publisher: McGraw Hill Professional

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To be successful in today’s marketplace, a company must integrate its traditional business functions to provide superior value to targeted customers. This mea
Superior Customer Value
Language: en
Pages: 320
Authors: Art Weinstein
Categories: Business & Economics
Type: BOOK - Published: 2012-02-24 - Publisher: CRC Press

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A customer-centric culture provides focus and direction for the organization, ensuring that exceptional value will be offered to customers this, in turn, result
Designing and Delivering Superior Customer Value
Language: en
Pages: 406
Authors: Art Weinstein
Categories: Business & Economics
Type: BOOK - Published: 1999-06-24 - Publisher: CRC Press

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Great companies don't just satisfy their customers, they strive to delight and amaze them. Designing and Delivering Superior Customer Value explains how to cont
Superior Customer Value
Language: en
Pages: 230
Authors: Art Weinstein
Categories: Business & Economics
Type: BOOK - Published: 2018-12-07 - Publisher: Routledge

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Superior Customer Value is a state-of-the-art guide to designing, implementing and evaluating a customer value strategy in service, technology and information-b