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This work describes the operations of a typical municipal government and examines the many productivity trends that are occurring in city halls across America. Much of the focus is on the increasing need for planning in city government to ensure that productivity goals are met. It thoroughly examines the roles of the council, manager, and clerk in promoting increased productivity. It then looks at such municipal departments as legal, finance, fire, human services, library, police and public works, demonstrating proven techniques and structures in each that improve service. Instructors considering this book for use in a course may request an examination copy here.
This work describes the operations of a typical municipal government and examines the many productivity trends that are occurring in city halls across America.
Winner of the Bancroft Prize In twenty-first-century America, some cities are flourishing and others are struggling, but they all must contend with deterioratin
Managing a vastly diverse population, often stratified by economic status, education, culture, language, ideology, and political party, is no picnic. It never h
Civics 107: Insights About America’s Cities was written by a career City Manager that worked in and managed some of the largest Council-Manager Form of Govern
Resisting Garbage presents a new approach to understanding practices of waste removal and recycling in American cities, one that is grounded in the close observ