Managing Intercultural Conflict Effectively
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Managing Intercultural Conflict Effectively
Author | : Stella Ting-Toomey |
Publisher | : SAGE |
Total Pages | : 249 |
Release | : 2001-07-25 |
Genre | : Language Arts & Disciplines |
ISBN | : 0803948433 |
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In this volume, Ting-Toomey and Oetzel accomplish two objectives: to explain the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and, second, integrate theory and practice in the discussion of interpersonal conflict in culture, ethnic, and gender contexts. While the book is theoretically directed, it is also a down-to-earth practical book that contains ample examples, conflict dialogues, and critical incidents. Managing Intercultural Conflict Effectively helps to illustrate the complexity of intercultural conflict interactions and readers will gain a broad yet integrative perspective in assessing intercultural conflict situations. The book is a multidisciplinary text that draws from the research work of a variety of disciplines such as cross-cultural psychology, social psychology, sociology, marital and family studies, international management, and communication.
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