Personalising Public Services

Personalising Public Services
Author: Catherine Needham
Publisher: Policy Press
Total Pages: 215
Release: 2011
Genre: Political Science
ISBN: 1847427596

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This book focuses on how personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - evolved as a policy narrative and has mobilised wide-ranging political support.


Personalising Public Services
Language: en
Pages: 215
Authors: Catherine Needham
Categories: Political Science
Type: BOOK - Published: 2011 - Publisher: Policy Press

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This book focuses on how personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or fron
Personalisation Through Participation
Language: en
Pages: 100
Authors: Charles Leadbeater
Categories: Administrative agencies
Type: BOOK - Published: 2004 - Publisher: Demos

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Personalisation can be likened to privatisation of state-owned utilities in the 1980s - a big idea with the potential to transform the public sector. The Prime
Managing Public Services
Language: en
Pages: 210
Authors: Irvine Lapsley
Categories: Business & Economics
Type: BOOK - Published: 2021-11-23 - Publisher: Routledge

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This book explores innovations in public management, including establishing a corporate vision, strategizing an organization and change management. Chapters pro
Transforming Public Services by Design
Language: en
Pages: 200
Authors: Sabine Junginger
Categories: Business & Economics
Type: BOOK - Published: 2016-12-01 - Publisher: Taylor & Francis

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For policy makers and policy implementers, design challenges abound. Every design challenge presents an opportunity for change and transformation. To get from p
Personalised Public Services for People in Vulnerable Situations in Lithuania Towards a More Integrated Approach
Language: en
Pages: 179
Authors: OECD
Categories:
Type: BOOK - Published: 2023-06-23 - Publisher: OECD Publishing

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Despite strong economic performance and significant governance reforms over the past few decades, Lithuania has a higher share of its population at-risk-of pove