The Service Innovation Handbook

The Service Innovation Handbook
Author: Lucy Kimbell
Publisher: BIS Publishers
Total Pages: 0
Release: 2015-01-27
Genre: Business & Economics
ISBN: 9789063693534

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This is an essential read for managers in forms that used to have a product focus and that are trying to shift towards designing services and experiences. By covering the early stages of the innovation process, it guides readers throught developing new knowledge, creating service concepts and prototyping experiences. It's valuable not only for service innovation and design practicioners but also visionary business leaders who understand that creating destinct customer experiences is the future of innovation.


The Service Innovation Handbook
Language: en
Pages: 0
Authors: Lucy Kimbell
Categories: Business & Economics
Type: BOOK - Published: 2015-01-27 - Publisher: BIS Publishers

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This is an essential read for managers in forms that used to have a product focus and that are trying to shift towards designing services and experiences. By co
The Handbook of Service Innovation
Language: en
Pages: 842
Authors: Renu Agarwal
Categories: Technology & Engineering
Type: BOOK - Published: 2015-04-08 - Publisher: Springer

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Bringing together some of the world’s leading thinkers, academics and professionals to provide practitioners, students and academicians with comprehensive ins
The Handbook of Innovation and Services
Language: en
Pages: 823
Authors: F. Gallouj
Categories: Technology & Engineering
Type: BOOK - Published: 2011-11-01 - Publisher: Edward Elgar Publishing

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'This book represents a significant step towards dealing with the lacuna constituted by the inadequacy of the literature on the services. And, as such, it appro
Handbook of Innovation in Public Services
Language: en
Pages: 609
Authors: Stephen P. Osborne
Categories: Business & Economics
Type: BOOK - Published: 2013-01-01 - Publisher: Edward Elgar Publishing

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Innovation is a core issue for public services and is a key element of public services reform – particularly in this age of austerity where policymakers urge
Innovation Tournaments
Language: en
Pages: 256
Authors: Christian Terwiesch
Categories: Business & Economics
Type: BOOK - Published: 2009-06-09 - Publisher: Harvard Business Press

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Managers, entrepreneurs, and venture capitalists all seek to maximize the financial returns from innovation, and profits are driven largely by the quality of th