The TQM Journal, 23

The TQM Journal, 23
Author: Lars Witell
Publisher:
Total Pages: 147
Release: 2011
Genre: Electronic books
ISBN: 9780857249029

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This e-book discusses and contributes to the further development of the theory of attractive quality, often referred to as the Kano model. The theory of attractive quality was introduced to the Western world through the 1984 paper entitled OC Attractive Quality and Must-Be QualityOCO by Professor Noriaki Kano and his colleagues (Kano et al., 1984). This e-book aims to encourage research on the theory of attractive quality to enter a new phase of development. It especially calls for empirical investigations into the use and application of the Kano model and theoretical development of the theory of attractive quality. This e-book spans a wide range of topics, from further extensions of the Kano methodology and new approaches to the classification of quality attributes, to lifecycles of quality attributes and the theory of attractive quality."


TQM journal
Language: en
Pages: 702
Authors:
Categories: Total quality management
Type: BOOK - Published: 2008 - Publisher:

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The TQM Journal, 23
Language: en
Pages: 147
Authors: Lars Witell
Categories: Electronic books
Type: BOOK - Published: 2011 - Publisher:

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This e-book discusses and contributes to the further development of the theory of attractive quality, often referred to as the Kano model. The theory of attract
The TQM Journal
Language: en
Pages: 174
Authors:
Categories: Production management
Type: BOOK - Published: 2008 - Publisher:

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Selected Papers from the 18th International Conference on ISO & TQM and the 17th Toulon-Verona Conference
Language: en
Pages: 113
Authors: L. Koo
Categories: Electronic books
Type: BOOK - Published: 2015 - Publisher:

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This eBook is split into two sections. The first section contains selected papers from the 18th International Conference on ISO & TQM. The three chapters in thi
TQM Journal
Language: en
Pages: 134
Authors:
Categories: Management
Type: BOOK - Published: 2010 - Publisher:

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