Virtual Reference Services
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Social web technologies present an often confusing array of options for answering user reference questions. Applying 20 years’ experience as a reference libra
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Type: BOOK - Published: 2003-09-10 - Publisher: CRC Press
A state-of-the-art guide to virtual reference services! This essential book provides a snapshot of virtual reference (VR) services in all kinds of library setti
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Extensive data on the theoretical and practical aspects of electronic reference services! Digital Reference Services provides an overview of electronic referenc
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Virtual reference-today's fastest-expanding library service-raises many complex policy and implementation questions. Unfortunately, this service is in an early
Language: en
Pages: 198
Pages: 198
Type: BOOK - Published: 2003-05-08 - Publisher: American Library Association
Chapter One, Reference: The First One Hundred Years ; Chapter Two, Getting Started: Designing Virtual Reference Systems ; Chapter Three, Managing Virtual Refere